Contact Us
If you have a question about our reviews, a correction to flag, or a general inquiry about the content on this site, this is the right place to start. The team behind Crypto Casino reads every message and aims to respond promptly.
What We Can Help With
Before getting in touch, it may be worth checking whether your question is already answered elsewhere on the site. Our most common topics are covered in dedicated pages:
- Site methodology and editorial standards — how we research and rank crypto casinos, and how our affiliate relationships work. See the About Us page for a full breakdown.
- Responsible gambling — information on setting limits, recognising problem gambling, and where to get help. Our Responsible Gambling page covers this in detail, including the National Problem Gambling Helpline: 1-800-GAMBLER.
- Terms and legal notices — how this site operates, affiliate disclosure, and the terms that govern your use of it. See our Terms and Conditions.
If your question falls outside those areas, or you want to raise something specific, please reach out directly.
Reasons to Get in Touch
We welcome messages on any of the following:
- Factual corrections — if you believe something on this site is inaccurate, out of date, or misleading, we want to know. Our content is reviewed regularly, but errors do happen and we take corrections seriously.
- Bonus or offer discrepancies — crypto casino promotions change frequently. If a listed offer no longer matches what a site is showing, let us know the details and we will verify and update.
- Content feedback — if a review is missing something important, or a comparison is not covering the angle that matters to you, we appreciate that kind of input.
- Partnership and editorial inquiries — if you represent a crypto casino or related service and want to discuss how your platform is covered, please reach out. Note that editorial ratings are never for sale and commercial relationships do not influence our rankings.
- General questions about crypto gambling — we can point you toward relevant content on the site, though we cannot give legal, tax, or financial advice. For anything related to US gambling laws or tax treatment of winnings, please consult a qualified professional.
What to Include in Your Message
To help us respond usefully and quickly, please include:
- The specific page or casino review your question relates to, if applicable
- A clear description of the issue, question, or feedback
- Any supporting detail — for example, a screenshot, a date you saw an offer, or the exact wording that appears incorrect
- A reply address or method so we can follow up
Vague messages are harder to act on. The more specific you are, the faster we can respond.
A Note on Individual Casino Disputes
Crypto Casino is an independent review and comparison site. We do not operate any of the casinos listed here, and we cannot intervene in disputes between players and operators — including withheld withdrawals, account closures, or bonus disagreements. If you have a complaint about a specific casino, your first step should be to contact that operator's support team directly. If the site holds a Curaçao or Anjouan licence, the relevant licensing authority may also have a complaints process.
We can note patterns of player complaints when researching updates to our reviews, so if you have had a negative experience with a listed site, it is still worth sharing — it may influence how we rate and present that operator going forward.
Editorial Independence and Transparency
Crypto Casino earns revenue through affiliate partnerships. When a reader clicks through to a casino and creates an account, we may receive a commission from the operator. This commercial relationship is disclosed openly and does not determine how sites are ranked or scored. Operators listed on this site cannot purchase higher ratings, and we apply the same review criteria regardless of whether a commission arrangement exists.
If you believe our coverage of a particular site is unfairly positive or negative, we encourage you to raise it. We will review the concern against the criteria used in that assessment and respond honestly.
Responsible Gambling Reminder
All content on Crypto Casino is intended for adults aged 18 or older (21 or older where applicable under state law). Crypto casinos covered on this site are offshore operators licensed in jurisdictions such as Curaçao or Anjouan. They are not licensed by any US regulatory authority and operate in a legal grey area for US players. Laws vary by state — it is your responsibility to check whether participating is permitted where you live.
Gambling carries financial risk. Crypto gambling adds the additional risk of price volatility — the value of coins you deposit or withdraw can change significantly between transactions. Neither skill nor cryptocurrency removes the possibility of losing money.
If gambling is causing you or someone you know difficulty, free and confidential support is available around the clock. Call the National Problem Gambling Helpline: 1-800-GAMBLER. Offshore sites may not offer the same self-exclusion tools or player protections as state-regulated operators.